Managed billing admin for UK consultancies
Paper & Pace is a Holly-led billing administration service for owner-led UK consultancies. Holly organises invoice-ready information, checks client references, tracks approvals and manages agreed payment follow-ups. Modern tools handle repetitive steps; Holly handles the exceptions that need judgement.
Your consultants should spend time with clients, not assembling timesheets, finding purchase orders and chasing approvals.
A focused starting market
The first version of the service has a narrow brief. That gives Holly one process to improve, one set of controls to manage and a result the client can measure.
A strong fit
Outside the first package
The initial service model
You buy a controlled process and accountable oversight. Each stage has a written scope, a volume limit and clear approval points.
Fixed-scope starting point
Holly maps the route from completed client work to invoice-ready information and shows where senior time, information and approvals get stuck.
One-off implementation
Holly creates one agreed way to collect information, check it, track progress, file evidence and route exceptions for approval.
Ongoing managed service
The agreed system handles repeat work. Holly monitors the workflow, resolves routine gaps and brings decisions to the right person.
Pilot pricing excludes VAT if applicable. Historic backlogs, extra systems, disputed debts and work outside the agreed rules are scoped separately.
Supervised automation
Approved software, automation and AI-assisted tools can collect information, extract fields, run checks, update trackers, prepare packs and draft routine messages. The system sends gaps and unusual items to an exception queue.
Holly checks the source, resolves what follows an agreed rule and asks your named approver to decide anything consequential. Your accounting platform stays the system of record.
Check whether your process is readyBilling information arrives through one agreed inbox, folder or system.
Required fields, duplicates, references and supporting records are checked.
Missing, conflicting or unusual items go to Holly with their source and next action.
Your team approves controlled actions. The workflow keeps an audit trail and a clear status.
Billing admin fit & cost check
Use your own figures to estimate the senior time tied up in billing admin. Your result will also show whether to start with a review, a system setup or an ongoing managed service.
This check runs in your browser. It does not send or store your answers.
Meet Holly
Holly is a management consultant with years of high-level administration experience across large corporate clients and smaller businesses. She understands the standard expected by senior teams and the practical detail needed to keep work moving.
Holly remains your named lead. She maps the process, agrees the rules, manages exceptions and reports what needs attention. Modern tools support the repetitive steps, with access and consequential actions kept inside the controls you approve.
Clear operating boundaries
Straight answers
The core service is for owner-led UK consultancies with 5–25 employees, regular project or retainer billing, and no dedicated billing or operations manager. Larger organisations can discuss a defined team workflow or backlog project.
Yes. Holly designs the process, agrees the rules, monitors the workflow and handles exceptions. Approved tools support repetitive extraction, checking, drafting, filing and reporting.
Holly uses established software, automation and AI-assisted tools where they improve speed or consistency. We agree the systems, access and data-handling arrangements before work begins. Holly remains responsible for the managed service.
Holly only sends messages within the written authority, timing, wording and escalation rules you approve. Your team reviews new situations, disputed items and consequential decisions.
Yes, within your approved administrative process. Your authorised team retains control of disputes, payment arrangements, write-offs, legal demands and commercial decisions.
No. Holly can organise supporting information and coordinate agreed administrative steps. Your bookkeeper or accountant remains responsible for accounting, tax and VAT decisions.
Introductory pricing starts at £395 for an Admin Process Review, from £750 for an Admin System Setup and from £495 per month for a Managed Exception Desk. VAT applies only if applicable. Every engagement has a written scope, volume cap, exceptions allowance and price before work starts.
Before work starts, we agree the tools, access permissions, retention rules and approval controls. Holly asks for the least access needed and keeps each client’s information separate. Final client terms will identify relevant providers and data-handling arrangements.
It can include collecting timesheets or delivery records, checking purchase orders and client references, preparing invoice-ready information, tracking approvals, keeping billing records organised and managing agreed payment follow-ups. The exact tasks and approval limits are set in writing.
Start with the free fit and cost check, then prepare a short brief for one billing workflow. If the service appears suitable, the first paid step is usually the fixed-scope £395 Admin Process Review.
Prepare for a useful first conversation
Use the builder to create a short review brief. Nothing is sent or stored by this page. You can copy the result and bring it to your first conversation with Holly.
Do not enter personal, confidential or commercially sensitive information.
Your copy-ready brief